Support

We're here to help with gameplay issues, billing questions, and privacy requests.

Contact us

We aim to respond within 2–5 business days. Please include your device model, OS version, the game or app name, and a description of the issue.

Common topics

• Gameplay bugs — describe what happened and steps to reproduce.
• Ads not loading — check your internet connection and ad tracking settings on your device.
• In-app purchases — refunds are handled by Apple App Store or Google Play per their policies.
• Account / progress loss — most games store progress locally on your device unless cloud save is enabled.

Privacy & data requests

To request access, correction, or deletion of your personal data, email info@andalusgames.com with the subject line "Privacy Request". See our Privacy Policy for details on your rights.

Legal documents

Privacy Policy · Terms of Service · EULA

Our games and apps

We support every title below. Mention its name when you contact us.

• Bouncy Balls
• Walk with Quran
• Sudoku Bloom: Classic Sudoku
• Zen Tiles: Mahjong Match
• Purrfect Cafe: Idle Cat Tycoon
• Blossom Blocks: Block Puzzle
• Tiny Escape: Room Escape Game
• Pixel Paws: Nonogram Puzzle
• Yalla Cake: Cake Designer
• Startup Empire: Garage to IPO
• Yalla Barber: Salon Tycoon
• Zombie Siege: Last Stand
• Fitan: End Times Survival
• Generals: Earth
• Market Sim: Stocks & Options
• Yalla Smash: Stress Relief
• Yalla Wash
• Yalla Drive
• Fahad & Barq: Golden Feathers
• Bouncy Ball: Sports Mania
• Yalla Falafel
• Idle Space Miner
• Flappy Saqir
• Yalla Merge
• Yalla Sort
• Dune Kings
• BLITZ: Color Carnival
• Arabian Dagger
• Word Journey
• Drift-Aholic